2 december 2023
Ref: 26 - 2023 EN
Date: 2 nd December 2023
Closure of Munich Airport 01/02 December 2023
Due to heavy snowfall, Munich Airport closed in the evening of 01st December. As a result, the KM309 from Munich to Malta was unable to operate and the aircraft is currently held in Munich Airport awaiting airport re-opening.
The restrictive weather conditions and heavy snowfall has continued to cause Munich Airport to remain closed for all operations on 02nd December. This has resulted in the cancellation of the KM306/307/308/309 between Malta and Munich on 02nd December. Airlines meantime await confirmation of situation improvement with regards to flights planned to operate on 03rd December.
Customers who have booked their flight directly through Air Malta may send an email to [email protected] to request a full refund. For flights booked through travel agents, customers are requested to contact their travel agent to submit a refund request on their behalf.
If customers would like to rebook their ticket to another flight, they should contact the Air Malta Customer Service Centre on 00356 21662211, Monday to Friday from 08.00 to 20.00 and Saturday and Sunday to 08.00 to 18.00. Customers are requested to quote their booking reference or ticket number in order to assist efficient handling.
Air Malta apologise for any inconvenience caused through this weather situation and airport closure which is outside the control of all airlines.