Go Sale | Go Light | Go Smart | Go Flex | |
---|---|---|---|---|
Check-in Bag |
No Free Bag
|
No Free Bag
|
1PC (23Kg)
|
1PC (23Kg)
|
Basic Seat |
At a charge
|
At a charge
|
At a charge
|
Free
|
Special Seat |
At a charge
|
At a charge
|
At a charge
|
At a charge
|
Drop Off Bag |
1.30 hours
|
1.30 hours
|
1 hour
|
45mins
|
Check-in Online (where applicable) |
|
|
|
|
Infant Discount |
|
|
|
|
Child Discount |
|
|
25%
|
25%
|
Change Flight |
€45 + Fare difference*
|
€35 + Fare difference*
|
€25 +Fare difference*
|
Fare difference*
|
Get Refund |
Non Refundable** #
|
Non - refundable ** #
|
50% Refundable**#
|
Full refund**
|
Quick Refund for online bookings within 24 hours |
|
Full Refund less €30 if cancelled within the first 24 hours*
|
Full Refund less €20 if cancelled within the first 24 hours*
|
Full Refund if cancelled within the first 24 hours **
|
Change Name |
No Changes
|
€35 + fare difference**
|
€25 + fare difference**
|
Fare difference **
|
Hand Baggage |
|
|
|
|
Extra Baggage |
At a charge
|
At a charge
|
At a charge
|
At a charge
|
Extra Large Baggage |
At a charge
|
At a charge
|
At a charge
|
At a charge
|
Sports Baggage |
At a charge
|
At a charge
|
At a charge
|
At a charge
|
Just Business | Business Smart | Business Freedom | |
---|---|---|---|
Free Middle Seat |
|
|
|
Choose your Seat |
|
|
|
Business Meal and Drinks |
|
|
|
Airport Check in |
45 mins
|
45 mins
|
45 mins
|
Check-in Bag |
1PC (32Kg)
|
2PC (32Kg*2)
|
2PC (32Kg*2)
|
Check-in Online (where applicable) |
|
|
|
Priority Check-in |
|
|
|
Fast Bag |
|
|
|
Priority Boarding |
|
|
|
Relax in Lounge |
|
|
|
Change Flight |
€50 + fare difference*
|
€30 + fare difference*
|
Fare difference*
|
Get Refund |
Non - refundable#
|
50% Refundable* + Admin Fee#
|
Full refund **
|
Quick Refund - online bookings |
Full Refund less €25 if cancelled within the first 24 hours**
|
Full Refund less €25 if cancelled within the first 24 hours**
|
Full Refund **
|
Change Name |
€50 + fare difference **
|
€30 + fare difference**
|
Fare difference **
|
Hand Baggage |
|
|
|
Infant Discount |
|
|
|
Extra Baggage |
At a charge
|
At a charge
|
At a charge
|
Extra Large Baggage |
At a charge
|
At a charge
|
At a charge
|
Sports Baggage |
At a charge
|
At a charge
|
At a charge
|
* applies per segment
** applies per ticket
# €10 will be charged as a refund administration fee
The €19 service fee (YR tax) is non-refundable on all fare families including Business Class bookings. Any Carrier Imposed Surcharge (YQ) is also considered as non-refundable. This charge is sometimes applicable when booking flights on other carriers.
You are kindly requested to contact our call centre on +356 2166 2211 for refund requests.
In all refund requests, the bank account holder has to be one of the passengers. If it doesn’t match, you must include a copy of your passport and a signed authorization letter (in English) to your online refund request.
If you purchased your ticket from a travel agent you need to contact your travel agent or the third party to arrange a refund. For tickets bought from an airline other than Air Malta, please contact the concerning third party.
All ancillary products purchased including but not limited to, excess baggage, sports equipment, seats, priority boarding, fast track and bundles, are not refundable.