In order to make flying with us more efficient, we offer three different ways that you can choose from to check in to your flight: at the airport, online, or via your mobile phone. 

Follow the information below to learn more about each different check-in method.

Check-in at the airport 

If you don’t have internet access you can opt to check in at the airport. Our helpful check-in staff will be ready to assist you and provide you with your boarding pass to proceed.  

Online Check In

If your journey departs from one of the airports listed below, we also offer you the chance to avoid the queue and check in online, so you can make your way faster to the waiting area or enjoy your lounge access for longer: 

  • Amsterdam
  • Brussels
  • Catania
  • Dusseldorf
  • Geneva 
  • London Gatwick 
  • London Heathrow
  • Lyon
  • Madrid
  • Malta
  • Milan Linate
  • Munich
  • Paris Charles de Gaulle
  • Paris Orly
  • Prague
  • Rome Fiumicino
  • Vienna
  • Zurich 

Mobile Check In
You can also check in while on the move with mobile check-in.  

Checking in your baggage

Our ground team will help take your baggage and check you into your flight.  Visit this page to learn more about how to check in your baggage.


Check in for all our flights opens two hours prior to the departure time. Arriving earlier at the departure terminal will ensure that you free yourself and your travel partners from carrying your hold luggage. 

Click here for more details on how much baggage you’re allowed to submit at the check-in desk.