These conditions are published pursuant to Article 8.9 of the Air Malta General Conditions of Carriage (Passenger and Baggage).
- A Guide Dog that is trained to primarily provide assistance to a blind or partially sighted person may be carried in the aircraft cabin subject to the following provisions:
(a) The Guide Dog must have been specifically trained, assessed and accredited for this function by an organisation that is accepted by and affiliated to the International Guide Dog Federation.
(b) A request for the carriage of a Guide Dog in the cabin must be made at least 7 days prior to the date of travel.
(c) The booking shall be made to the Air Malta Call Centre on (+356) 21662211.
(d) The Guide Dog must belong to the travelling blind or partially sighted passenger.
(e) Only one Guide Dog in cabin will be accepted on the same flight on a first-come-first-served basis. The owner must be in possession of a travel harness for the dog, a moisture absorbent mat or suitable material together with all the necessary documentation, which must be available in advance, to ensure confirmation of booking.
(f) Carriage of Guide Dogs in cabin shall not be permitted on flights having a stop-over (unless the passenger will be disembarking on the first sector or embarking on the last sector) or on routes which do not have the approval of the competent authority at both the airport of departure and the airport of arrival.
(g) Air Malta will have no liability in respect of any Guide Dog not having all the necessary exit, entry, health and other documents with respect to the animal’s entry into or passage through any country, state or territory and the person accompanied by the Guide Dog must reimburse Air Malta for any fines, losses or liabilities reasonably imposed or incurred by Air Malta as a result. Passengers accompanied by Guide Dogs travelling to or from Malta are required to inform the veterinary office in Malta in advance of their arrival.
(h) Air Malta reserves the right to refuse carriage of Guide Dogs in the cabin in order to meet applicable safety requirements established by law, the competent authorities or by Air Malta, or where the size and configuration of the aircraft makes the carriage of the Guide dog in cabin physically impossible. Should such a circumstance arise, Air Malta shall propose an acceptable alternative to the passenger in question. Otherwise, the passenger shall be offered the right to reimbursement or re-routing on any other services operated by Air Malta. The right to the option of a return flight or re-routing shall be conditional on all safety, legal and documentary requirements being met.
- These terms and conditions apply to Air Malta operated flights only.
- The above terms and conditions may be subject to change from time to time with or without notice, and Air Malta assumes no liability for these changes. Air Malta also reserves the right to interpret and apply these terms and conditions. In each case, Air Malta’s interpretations and applications shall be final and conclusive.